ShenValley Web Hosting, Inc.
WEB HOSTING TERMS OF
SERVICE/WEB HOSTING AGREEMENT
By and between
ShenValley Web Hosting, Inc. and the Web Hosting customer, who will be referred to in this
document as "Customer". The
parties agree to the following, which shall apply during the term of this
agreement:
1. DEFINITIONS:
A. "Plans" means proposals for offering various services to
be provided by ShenValley Web Hosting, Inc. as listed online at: http://ShenValleyWebHosting.com
/solutions.cfm
B. "Customer" means an
end user who is utilizing Web Hosting services provided by ShenValley Web Hosting, Inc..
2. PRICES
All prices for Plans provided by ShenValley Web Hosting, Inc. to Customer are in US dollars.
Customer shall pay ShenValley Web Hosting, Inc. for its services in US dollars. ShenValley Web Hosting, Inc. bills annually for all hosting plans unless other arangements are made.
3. ORDER ACCEPTANCE, PAYMENT
A. All orders are subject to acceptance by ShenValley Web Hosting, Inc.. An order will be deemed accepted by
ShenValley Web Hosting, Inc. when written (e-mail) confirmation of the order is sent to
Customer. ShenValley Web Hosting, Inc. may refuse to accept or delay acceptance of any order
for any reason.
B. Payment and Terms: Payment shall be made in US dollars to
ShenValley Web Hosting, Inc.. Payments are due upon account activation and future renewal. If
due to bank charges, transfer fees, or the like, ShenValley Web Hosting, Inc. should receive
less than its invoice amount, ShenValley Web Hosting, Inc. will re-invoice Customer for the
shortfall. Should payment in full of any invoice (aside from such shortfalls)
not be received by ShenValley Web Hosting, Inc. within thirty (30) days after activation or
renewal, ShenValley Web Hosting, Inc. may discontinue, withhold, or suspend services to
Customer.
4. DUTIES OF ShenValley Web Hosting, Inc.
ShenValley Web Hosting, Inc. will acquire an Internet Domain Name (from any valid Domain
Registration Company) on behalf of the Customer, as specified. Any costs of
ShenValley Web Hosting, Inc. in obtaining or maintaining a domain name for Customer shall be
immediately reimbursed to ShenValley Web Hosting, Inc. upon invoice from ShenValley Web Hosting, Inc. to
Customer. ShenValley Web Hosting, Inc. does not warranty that its registration services are
successful, whether a domain is actually acquired or reserved on behalf of
Customer. Under any circumstances will ShenValley Web Hosting, Inc. be held reliable for
losses or damages suffered by Customer resulting from delays in the
registration process or failure to acquire such said intellectual property.
ShenValley Web Hosting, Inc. will assist customer as necessary with web and e-mail related problems
and will take necessary action as needed to corect problem.
5. LIMITATION OF ShenValley Web Hosting, Inc. HOSTING's OBLIGATIONS AND LIABILITY
A. ShenValley Web Hosting, Inc. will utilize its best efforts to maintain acceptable
performance of services contracted for, but ShenValley Web Hosting, Inc. makes absolutely no
warranties whatsoever, express or implied, including warranty of
merchantability or fitness for a particular purpose. ShenValley Web Hosting, Inc. cannot
guarantee continuous service, service at any particular time, or integrity of
data stored or transmitted via its system or via the Internet. ShenValley Web Hosting, Inc.
will not be liable for the inadvertent disclosure of, or corruption or erasure
of, data transmitted or received or stored on its system. ShenValley Web Hosting, Inc. shall not be liable to
Customer for any claims or damages which may be suffered by Customer,
including, but not limited to, losses or damages of any and every nature,
resulting from the loss of data, inability to access Internet, or inability to
transmit or receive information, caused by, or resulting from, delays, viruses,
non-deliveries, or service interruptions whether or not caused by the fault or
negligence of ShenValley Web Hosting, Inc..
B. ShenValley Web Hosting, Inc. may discontinue servicing any Plan, or may require
fulfillment of conditions ShenValley Web Hosting, Inc. may choose to impose as a prerequisite
for continuing to service any Plan. ShenValley Web Hosting, Inc. agrees to provide Customer
with reasonable notice via e-mail or fax of any such intent to discontinue or
impose conditions unless it is determined that such notice would cause harm to
ShenValley Web Hosting, Inc.. The following
activities are specifically not allowed by ShenValley Web Hosting, Inc. and will result in
IMMEDIATE account termination: Running ADULT web sites, Running HATE web sites,
participation in undirected bulk e-mail delivery (SPAMMING) either through the
use of our mail servers or not, GAMBLING web sites, or any sites promoting or
participating in ILLEGAL activities.
C. ShenValley Web Hosting, Inc.’s liability to Customer, and any end user of any
Plan or other ShenValley Web Hosting, Inc. services is limited to the amount paid to and
received by ShenValley Web Hosting, Inc. for services not accepted. In no event shall ShenValley Web Hosting, Inc. be liable to Customer, or any
end user or any other entity for any special, consequential, or other damages,
however caused, whether for breach of contract, negligence or otherwise, even
if ShenValley Web Hosting, Inc. has been advised of the possibility of such damage.
D. Customer will take all necessary measures to preclude
ShenValley Web Hosting, Inc. from being made a party to any lawsuit or claim regarding
ShenValley Web Hosting, Inc. services provided to any Customer or end user. Customer hereby
agrees to indemnify and hold harmless ShenValley Web Hosting, Inc. from any and all claims of
whatever nature brought by any of Customer's customers against ShenValley Web Hosting, Inc.
in excess of the remedy set forth in paragraph 5(C).
6. PROPERTY RIGHTS
ShenValley Web Hosting, Inc. owns all rights, titles and interests in ShenValley Web Hosting, Inc.'s trade
names, service marks, inventions, copyrights, trade secrets, patents, and
know-how relating to the design, function, or operation of Plans and of the
hardware and software systems and resources necessary to provide the individual
service elements of which they consist.
This agreement does not constitute a license to Customer to use
ShenValley Web Hosting, Inc.’s trade names or service marks.
The use by Customer of the other property rights mentioned here is
authorized only for the purposes of marketing and selling Plans.
7. CONFIDENTIALITY
Customer acknowledges that by reason of its relationship with ShenValley Web Hosting, Inc.
hereunder, it may have access to certain information and materials relating to
ShenValley Web Hosting, Inc.'s business, plans, customers, software, and marketing strategies
that is confidential and of substantial value to ShenValley Web Hosting, Inc., which value
would be impaired if such information were disclosed to third parties. Customer agrees that it will not use in any
way for its own account nor for the account of any third party, nor disclose to
any third party, any such information revealed to it by ShenValley Web Hosting, Inc.. Customer further agrees that it will take
every reasonable precaution to protect the confidentiality of such information. In the event of termination of this
agreement, there shall be no use or disclosure by the Customer of any such
confidential information in its possession, and all confidential materials
shall be returned to ShenValley Web Hosting, Inc. or destroyed. The provisions of this
section shall survive the termination of the agreement for any reason. Upon any
breach or threatened breach of this section, ShenValley Web Hosting, Inc. shall be entitled
to injunctive relief, which relief shall not be contested by Customer.
8. RELATIONSHIP OF THE PARTIES
The relationship between ShenValley Web Hosting, Inc. and Customer is that of vendor and
vendee. They shall not be construed as being joint ventures,
franchiser/franchisee, or employer/employee. This agreement is a commercial
agreement between businesses, not a consumer agreement. Customer has no authority, apparent or
otherwise, to contract for or on behalf of ShenValley Web Hosting, Inc., or in any other way
legally bind ShenValley Web Hosting, Inc. in any fashion, nor shall Customer be authorized to
make any representations about ShenValley Web Hosting, Inc. or its services other than to set
forth ShenValley Web Hosting, Inc.'s responsibilities as outlined in this agreement.
9. APPLICABLE LAW, JURISDICTIONAL MATTERS
This agreement takes effect when accepted by ShenValley Web Hosting, Inc. in Virginia. It is
to be governed by and construed under the laws of the State of Virginia and the
United States of America. The federal and state courts of the State of Virginia
shall have exclusive jurisdiction to adjudicate any non-arbitral dispute
arising out of this agreement. Customer hereby expressly consents to (1) the
jurisdiction of the courts of Virginia and (2) service of process being
effective upon it by registered mail sent to the address set forth at the
beginning of this document, as may be changed from time to time by written
notice actually received by ShenValley Web Hosting, Inc.. To the extent permissible by the
law of Customer's jurisdiction, Customer waives any requirement that service of
process or of any documents be made upon it pursuant to the provisions of the
Hague Convention.
10. ENTIRE AGREEMENT; MODIFICATIONS
This agreement sets forth the entire agreement and understanding between the
parties and merges all prior discussion between them. ShenValley Web Hosting, Inc. may make
changes to this agreement upon thirty (30) days' written notice to Customer,
advising of the change and the effective date thereof. Utilization of
ShenValley Web Hosting, Inc. services by Customer and/or its Customers following the
effective date of such change shall constitute acceptance by Customer of such
change(s). Otherwise, this agreement may not be modified except by the written
consent of both parties.
To this end the parties
agree as follows:
Principles Governing Acceptable use of the Internet
by the Customer
Responsibility and Respect - The Internet is a network intended for use by
mature, adult users. The Customer recognizes this principle and undertakes at
all times to act with respect, courtesy and responsibility, giving due regard
to the interests and rights of other Internet users. This general guideline
carries with it the following specific responsibilities:
a) Knowledge of the Internet - The Customer agrees to obtain a basic knowledge
of the Internet and its operating principles and procedures.
b) Improper Uses - The Customer will avoid violation of certain
generally accepted guidelines on Internet usage such as restrictions on mass mailings
and mass advertisements, pirating or copying of software, mail bombing or other
methods of attempting to deny service or access to other users, and attempts to
violate security.
c) Unsolicited Commercial Email - We strictly prohibits Unsolicited Commercial
Email, also known as "spam". This includes using our network to
distribute unsolicited bulk email from your site on our servers or using any
outside network to send bulk email advertising your site on the Vendor servers.
The Vendor reserves the right to immediately terminate any customer account
associated with unsolicited email and no refund will be issued for any unused
service fees.
d) Compliance with Laws - The Customer will ensure that their use of the
Internet complies with all applicable federal, state and local law and
regulation, including but not limited to those principles of law which protect
against compromise of copyrights, trade secrets, proprietary information and
other intellectual property rights, libel or defamation of character, invasion
of privacy, tortuous interference, and export of technical or military data to
prohibited countries.
e) Validation of Information - The Customer is responsible for validating the
integrity of the information and data it receives or transmits over the
Internet.
f) Security - The Customer is required to protect the security
of its Internet account and usage. The Customer(s) password will be treated as
private and confidential and not disclosed to or shared with any third parties.
g) Discretion and Judgment - The Customer is expected to use discretion in
the treatment and handling of Internet information and data and to take
particular care to insure that adult information is not transmitted to juvenile
users of the Internet.
h) Pornography - Due to legal and social issues, we will not
accept any customers who publish, store or otherwise process pornographic
material. If an existing customer violates this principle, the Vendor reserves
the right to immediately terminate the Customer's account and no refund will be
issued for any unused service fees. Material deemed to be pornographic is the
sole discretion of the Vendor, with due regard to the laws of the United
States.
i) Excessive Service Usage - Customers are restricted from using excessive
amounts of CPU processing, network bandwidth or other shared resources provided
by the Vendor. Judgments of excessive usage are determined solely by the Vendor
and will be considered in comparison to other the Vendor customers using
similar services. The Vendor will contact customers with resource intensive
requirements and attempt to accommodate such needs. In the case that an
agreement cannot be made to the satisfaction of both the Vendor and the
customer, and that the customer continues to use excessive resources, the
Vendor reserves the right to immediately terminate any customer account
associated with excessive resource usage.